Frequently Asked Questions

Do you offer retainers for ongoing video content?

Yes, we provide flexible retainers for brands that need regular video content. This works out well for most clients as it ensures a steady stream of fresh video, consistency in quality and messaging, and often a discount compared to booking projects on an ad-hoc basis.

Do you travel for shoots?

Yes, we work across the UK and internationally, handling logistics so you don’t have to.

What do we need to do before filming?

We’ll guide you through everything from scripts and shot lists to logistics. You’ll receive a production plan so nothing is left to chance.

Can you track ROI from video?

We work with clients to define clear success metrics, from views and reach to leads, conversions, and sales uplift.

Do you help with video marketing and distribution?

Yes, we can advise on the best platforms, formats, and strategies to ensure your video gets seen by the right audience.

How will video help my business?

Video drives engagement, builds trust, and improves conversion rates. From social campaigns to corporate explainers, we tailor content to meet your business goals.

What formats will my video be delivered in?

We provide videos optimised for web, social media, broadcast, and internal use MP4, MOV, or custom formats on request.

How many revisions do I get?

We include two rounds of amendments in every production to make sure you’re happy. Larger projects may have structured review rounds.

Do you provide actors, voiceovers, and music?

Yes, we can source professional talent, voiceover artists, and licensed music to give your video the polish it deserves.

How many crew members will be on set?

It depends on the project, from a small crew of 2–3 for case studies, up to full production teams with lighting, sound, and set design for commercials.

Do you provide filming on location as well as in studio?

Yes, we film nationwide and internationally, and also work with studio spaces for controlled shoots.

Can you handle both filming and animation?

Yes, we offer live-action filming, 2D/3D animation, motion graphics, and can even blend styles for maximum impact.

Do you help with creative ideas or do I need to provide a brief?

We’re flexible, some clients come with a clear concept, others ask us to lead on creative development. Either way, we’ll collaborate to bring your vision to life.

How much does professional video production cost?

Budgets vary depending on style, length, and complexity. A simple interview video will cost less than a cinematic brand film or animation. We provide transparent quotes tailored to your project.

What does a video production company do?

We handle every stage of the process, from concept development and scriptwriting, to filming, editing, animation, and delivery.

Where are you based?

We're based in London, but our team are spread out across the UK and our work sees us working all over the UK and internationally.

How long does it take to make a video?

Typical timelines range from 2–6 weeks, depending on the scale of production. We’ll always provide a schedule upfront so you know exactly what to expect.

What are your payment terms?

Our standard payment terms are 50% upon project green light and 50% within 30 days of delivery of the first cut. We accept payments via BACS, IWOCA Pay and Stripe.

Get in touch

Our friendly team of producers are here to discuss your project and will usually reply within 24 hours. For the fastest response, drop us a message on WhatsApp here.
Contact UsMessage on Whatsapp